“This is an amazing business. From inquiry through service they were kind, professional, and affordable. Deb makes you feel heard and cared for. Camilo came out and made my old, tired fireplace like new again. 10/10 would recommend.”
Customer experiences
What local homeowners say about the team
Rated 4.9 out of 5 across 258 Yelp reviews. Every review below is a five-star review, reprinted as written.
Five-star reviews
In their own words
Reprinted from Yelp, longer ones trimmed to fit.
“Excellent work!! Super dependable, fair pricing and great work...what more does one need to say. One of my clients fire places was not functioning. They got out there the next day and fixed it quickly!!”
“I needed a fireplace repair with igniter problem. Deb was terrific to schedule my appointment & Mariah came and did the actual work. Dynamic Duo. So happy with their service. The actual job done by Mariah was perfect and so was the friendly & competent service.”
“Camilo at FireplaceFix did an awesome job. Very Professional. Serviced the fireplace and got the pilot light working again and cleaned the interior and glass. Looks like new and works great! The whole process was easy and very reasonable price. Thank You!”
“I have used Fireplace Fix and their A/C company many times in the past few years and have referred many of my real estate clients to them. They are nothing but fantastic! I prefer not to give references to others but I never hesitate to refer them to Fireplace Fix. They are 100%…”
“Mariah did a service on my fireplace that was perfect. Not only did they convert my fireplace, their service is amazing!! They stand behind their product and their service. I am 100% satisfied with Fireplacefix!!”
“I give them a 10 out of 10. From Deb listening to what I needed, to Mariah showing up calm and confident. They arrived the morning after my call, were timely and very professional. They operate with integrity. And clean up was a 10! I've told everyone I know about them! Thank…”
“Spoke to Deb who was very professional and pleasant. She scheduled me to have a tech check out my wall unit. I was impressed that she followed up 5 days latter and said she had a cancellation and offered that option. The tech (Josh ?) showed up on time and was very thorough and…”
“My experience with Fireplace Fix was excellent from the very first phone call. Deb took plenty of time to listen to my concerns and patiently answered all of my questions. I never felt rushed or silly for asking anything, which I truly appreciated. I explained that I couldn't…”
“They did a Great job. Deb was so polite and knowledgeable when booking my appointment? When Camilo came out, he did a great job. He was nice. He was respectful and knowledgeable about his work. I really appreciate them and would definitely recommend them to anyone and have them…”
“Great experience! Deb was able to setup an appointment quickly & I was kept abreast of technician's arrival time. Camilo was knowledgeable & professional and did a fantastic job of cleaning my fireplace. Although it is 25 years old he made it look brand new. Many thanks!”
“I had Fireplace/AC Fix install an AC and heating unit a couple years ago after we lost power, and they were incredibly quick to respond. They came out fast, handled the installation efficiently, and thanks to them my family was only without AC for a few days. The whole process…”
“Simple, easy to work with, efficient and fair pricing. They were on time. Highly recommend!”
“Absolutely PERFECT experience! HIGHLY recommend! As an out-of-state rental owner, FireplaceFix made this issue so simple and easy for me! They are beyond professional and will keep you updated via texts and emails! Top notch communication and service! Quick enough appointment…”
“Great service and a friendly, knowledgeable technician. The woman who answers the phone and schedules the appointments is great.”
“The gentleman that came out did a great job deriving and cleaning my gas fireplace. They were on top of their communication at time of booking all the way through to the arrival.”
“Prompt and fair. Tech was clean and knowledgeable. Recommendations were on point and price was fair”
“Great service from FireplaceFix. Spoke with Deb initially to schedule service. She explained things quite well. Offered a fair price for service. Camilo the service tech arrived on time as expected. He diagnosed the problems quickly with our two fireplaces. He cleaned them up…”
“After googling why the glass on my fireplace was fogged over, I thought it was best to bring in a professional. I contacted Deb from FireplaceFix and we easily agreed upon a time and date. I also thought the price I was quoted to clean the fireplace was reasonable. On the date…”
“Very nice, great customer service and affordable prices. I highly recommend and will be using for all future fireplace needs.”
“Best spot for your gas fireplace! They were able to schedule me within a few days of when I called, which was awesome. Mariah came through and cleaned the glass, the logs, reset the embers, cleared/cleaned gas parts and even replaced my switch which he said was funky. All for a…”
“Super friendly and trust worthy. The only fireplace repair vendor we use at The Mor Group and our personal homes. Highly recommend.”
“This company is very knowledgeable about fireplaces. It turned out I didn't need their service but they gave me a great recommendation to someone that could. We need more of this great service in town. So hard to come by these days. Thanks for all your help Deb! Thanks for the…”
“I found Fireplace Fix on Yelp and was impressed with all the rave reviews that they had received. I contacted them to see about servicing my fireplace. First off, I spoke with Deb and let me tell you all the kind words I had read about her in other reviews were absolutely spot…”
“Mike was great! He explained everything that he would be doing... He was professional, polite and explained what the repair would entail and did a great cleanup! I definitely recommend this company. PS... Deb was also great and explaining everything over the phone.”
“I was referred over to FireplaceFix by my Realtor and they did not disappoint. They were nice enough to vacuum the inside of my fireplace, diagnose, and repair very quickly. Yes, everyone's situation will be different depending on the cause but my experience was amazing. Deb was…”
“Fantastic customer service, fast response and service times and really good rates. Couldn't have asked for a better experience.”
“Hello Debra, Your company is top notch. Camilo did a very professional service. He knew instantly the problem and fixed it. No extra charges $125 flat. I would recommend your service to anyone and will forward my review to 'Large Vision Property Management' in Las Vegas Monday…”
“Fast response time, thorough inspection of our gas fireplace, spotless clean. I will definitely recommend this company to anyone needed help with a fireplace. The value of the yearly check up is 100% worth it!”
“Arrived on time did good work and tech was knowledgeable and very polite”
“Needed a routine maintenance for my 5 years old gas fireplace. Contacted FireplaceFix for the job. Deb, the office manager, was super easy to talked to. Scheduled an appointment the same week. Camilo, my maintenance person, was on time and super thorough on the visit. He did a…”
“When we moved into my house the previous owner did not leave any parts of the gas fireplace behind. No logs, no burner, nothing, just an empty fireplace with a gas stub. Over the years it became dusty from disuse and a bit of an eyesore and waste of space in the house. I finally…”
“Great service from Josh! Very professional- kept area clean and even helped moving items to get to switch. I'm so glad that I found this company my fireplace looks brand new!”
“Quality professional service! I would highly recommend. Excellent value with prompt scheduling.”
“Fireplace Fix is the best! Professional, detail oriented and reasonable prices. I talked to Deb and she took care of me - quick. Try Fireplace Fix, they are HOT.”
“I requested a quote on Yelp and Deb reached out to me very quickly. She was so informative and friendly I booked an appointment within two days. The repairman, Camilo came out first thing that morning and got my fireplace cleaned and working. My fireplace hadn't been working in…”
“10 stars wouldn't be enough it's that beautiful! They turned what was a disgusting, old log fireplace into a magical crushed glass. What a transformation. Moriah and Camilo are rock stars and Deb is just as wonderful! We cannot thank them enough. I am enclosing before and after…”
“These guys came out and serviced my fireplace quickly on a moments notice so I could sell.”
“needed my fire place cleaned and serviced since we just moved in and had no idea how it was kept by the previous owners. I called and had a pleasant conversation and made my appointment with ease. Before the tech was to arrive they called with a heads up and My tech arrived on…”
“Christmas for Courtney came in September, folks! The NUMBER ONE priority (of mine, ahem...) upon moving into my new home, was to get the fireplace... "DONE". Perhaps that doesn't sound practical, but listen... my fireplace is the focal point of the entire house! This, my dears…”
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